Contact information

If you have any questions about your order, shipping, returns, or our products, our customer support team is here to help.

Customer Support

Email: hello@domusdog.com
Phone: +1 307-263-5823

Customer Service Hours

Monday–Friday, 8:00 am – 6:00 pm EST
Closed on weekends and U.S. public holidays

We typically respond to all inquiries within 24 business hours.

Business Information

Legal name: Primus Group LLC
Doing business as (DBA): DomusDog
Registered office: 30 N Gould St Ste R, Sheridan, WY 82801, United States

Returns & Support

For returns, exchanges, or warranty-related questions, please contact us by email at hello@domusdog.com and include your order number so we can assist you as quickly as possible.